Cancellation & Refund Policy

Luxury D'Allure Cancellation and Exchange Policy

At Luxury D'Allure, we strive to provide the highest quality products and services. However, we understand that sometimes you may need to cancel or exchange an order.

Cancellation Policy:

- Orders can be cancelled within 24 hours of placement.
- To cancel an order, please contact our customer service team at luxurydallure@gmail.com or +91-8588058196.
- If the order has already been shipped, it cannot be cancelled.

Exchange Policy:

- We offer exchange only, no refunds.
- To initiate an exchange, please contact our customer service team within 7 days of delivery.
- The product must be in its original condition with all tags and packaging intact.
- The customer is responsible for the return shipping cost.
- Once the returned product is received, we will process the exchange within 3-5 business days.

Exchange Conditions:

- The product must be unworn, unaltered, and in its original condition.
- The product must have all original tags, packaging, and accessories.
- The product must not be damaged or soiled in any way.

Exceptions:

- Sale or discounted products are final sale and cannot be exchanged.
- Products that are customized or made-to-order cannot be exchanged.

By placing an order on our website, you acknowledge that you have read, understood, and agree to our Cancellation and Exchange Policy.

Contact Us:

If you have any questions or concerns about our Cancellation and Exchange Policy, please don't hesitate to contact us:

Luxury D'Allure
E/33, Tagore Garden Extn,
New Delhi, 110027, INDIA
Phone: +91-8588058196
Email: luxurydallure@gmail.com