Luxury D’Allure — Shipping Policy

At Luxury D’Allure, we are committed to providing a seamless and reliable delivery experience. Every order is carefully processed and prepared for dispatch to ensure that your purchase reaches you safely and within the estimated delivery timeframe.

Please review our shipping terms below.

1. Domestic Shipping — India

We offer delivery across India through our trusted logistics partners.

• A shipping fee of ₹100 is applicable to orders, as specified at checkout.

• Orders are generally processed and dispatched within 24–48 hours of receiving the order.

• Once dispatched, domestic orders are typically delivered within 3–5 business days.

• Delivery timelines are estimates and may vary depending on the destination, courier service, weather conditions, public holidays, or other circumstances beyond our control.

2. International Shipping

Luxury D’Allure offers international shipping to select countries.

• International shipping charges are calculated at ₹2,000 per kg, based on the applicable shipment weight.

• International orders are generally processed and dispatched within 24–48 hours of receiving the order.

• Estimated delivery time is 5–15 business days from the date of dispatch.

• International delivery timelines may vary depending on the destination country, customs clearance, local regulations, and the shipping carrier.

Customs, Duties & Taxes

For international orders, applicable customs duties, import taxes, VAT, or other charges imposed by the destination country may be payable by the customer.

These charges are determined by the relevant authorities in the destination country and are outside the control of Luxury D’Allure.

3. Shipping Partners

To ensure reliable and efficient delivery, we work with established logistics and courier partners, which may include:

• Delhivery

• FedEx

• DHL

The shipping carrier used for your order may vary depending on the delivery destination, availability, shipment type, and other logistical considerations.

4. Order Tracking

Once your order has been dispatched, we will provide tracking details via email or other available communication channels.

You can use the tracking information to monitor the progress of your shipment until delivery.

Please allow some time for tracking information to become active after the shipment has been handed over to the courier.

5. Delivery & Signature

Depending on the destination and courier service, a signature or other form of delivery confirmation may be required.

If you are unavailable at the time of delivery, the courier may make another delivery attempt or provide instructions for arranging an alternative delivery.

Please ensure that the shipping address and contact details provided at checkout are accurate and complete.

6. Delayed, Lost or Damaged Shipments

While we work with reliable shipping partners to ensure your order is delivered safely and on time, unforeseen circumstances may occasionally cause delays.

If your package appears to be lost, significantly delayed, or arrives damaged, please contact our Customer Support team at luxurydallure@gmail.com as soon as possible.

For damaged packages, we recommend retaining the original packaging and providing photographs or other relevant details to assist us in coordinating with the shipping carrier.

Luxury D’Allure will make reasonable efforts to assist in resolving shipping-related issues with the applicable courier partner.

7. Incorrect or Incomplete Delivery Information

Customers are responsible for providing accurate and complete delivery information at the time of placing an order.

Luxury D’Allure cannot be held responsible for delays, failed deliveries, or additional shipping charges resulting from incorrect, incomplete, or inaccurate address or contact information provided by the customer.

8. Important Information

Delivery timelines provided by Luxury D’Allure are estimated and not guaranteed. Delays may occur due to circumstances beyond our reasonable control, including adverse weather, public holidays, transportation disruptions, customs procedures, or other unforeseen events.

By placing an order with Luxury D’Allure, you acknowledge and agree to the terms outlined in this Shipping Policy.

9. Contact Us

If you have any questions regarding your order or shipment, please contact our Customer Support team:

Luxury D’Allure
E/33, Tagore Garden Extension
New Delhi – 110027, India

Phone: +91-8588058196
Email: luxurydallure@gmail.com

Customer Support Hours:
Monday to Friday
11:00 AM – 8:00 PM IST

Luxury D’Allure — Designed with distinction, delivered with care.